Refund Policy

Last updated 11 July 2026

14 days, no questions asked

If Kaeda is not what you hoped, email contact@kaeda.co within 14 days of your payment and we refund it in full. You do not have to explain yourself, and we will not try to talk you out of it. The refund goes back to the card you paid with, usually within a few business days.

Cancelling

You can cancel a membership at any time from your account. Cancelling stops the next renewal — it does not end the period you already paid for, so you keep full access until that period runs out. There is no cancellation fee and no phone call.

After 14 days

Past the 14-day window we do not refund the remainder of a year by default, because the library is available to you in full from the first day. But if something has genuinely gone wrong — you were charged twice, you meant to cancel and did not, the product broke — write to us. We would rather refund you than keep money you feel bad about.

If we change the deal

If we raise the price, your current term is unaffected. If we shut Kaeda down, we refund the unused portion of your membership without you having to ask.

Why this page is this short

We built Kaeda because business data is full of numbers nobody can trace and subscriptions nobody can escape. Writing a refund policy designed to be hard to use would make us the thing we are arguing against. So: 14 days, one email, done.

Who bills you

Payments and refunds are processed by Polar, our merchant of record. Your card statement will show the charge from Polar on our behalf. You can email us at contact@kaeda.co and we will handle it from there.

Questions about any of this? Write to contact@kaeda.co and a human answers.