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Omnichannel customer-experience SaaS · Mumbai, India · $7M ARR, no VC
👤 Sameer Narkar (Telecom engineer who ran a software-services shop first; used its cash to fund the product and skip VC entirely.)🌐 siteLinkedIn

After 50 direct pitches flopped, he stopped selling and let agencies and ISV partners sell for him.

Will it work? · our read
Distribution won. In a category crowded by Sprinklr and Hootsuite, the tool was never the moat — 90 partner deals and services cash to wait were. Anyone can clone the features; not the channel.
01How the money moves
Services business funds product build (no VC)
Agencies + ISV partners (Salesforce, Genesys) resell it
Brands pay $10K-120K+/yr annual CX contracts
02The numbers
$7M ARRStatedBootstrapped · Mar 2025
2025source: Somewhere around 7 million or so this year we should complete about 7 million
the sentence on the pageClub. All rights reserved. Built with care for founders. 50 Failed Pitches Then SaaS Partnerships Built $7M ARR | SaaS Club Home / The SaaS Podcast / Episode 431 Sameer Narkar , Konnect Insights 50…
$7M
ARR, bootstrapped
200%+
2-yr revenue growth
90
partner deals signed
About 20 partners are active; the other 70 are still being nurtured. SaaS Club
$7M ARR, bootstrapped, growing 200%+ over two years.
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SourcesSources last checked 25 August 2026
Revenue ($7M ARR, year-end March 2025) is founder-disclosed on the SaaS Club podcast and corroborated by Practical Founders — STATED, not estimated. Founding year varies by source (services business about 2011, product 2014-2015); I used 2015 and the founder said 2014 on air. Employee count is "about 130" per the interview (some sources say 140); "400+ brands / 30+ countries" are conservative (marketing copy claims up to 500+ brands / 100 countries). The partner mechanics — 50 failed pitches, free-to-agencies bundling, first 25-30 customers via agencies, 25-30% commission, seeding partners' first deals — are the founder's own on-air account [fact]. The "dies" failure mode is [our read]. We never score you.