RepairDesk
👤 Usman Butt (Worked his brother's cell-phone repair shop fresh out of college - lived the parts/ticket chaos he later sold software to fix.)🌐 siteLinkedIn
A finance grad watched his brother lose tickets on paper, then built the cloud POS phone-repair shops now run on.
Will it work? · our read
Owns its niche. The niche is finite and softening, rivals never left, and $99/mo has little lock-in. A solid small business, not a rocket - and that is fine.
01How the money moves
Repair shop signs up, imports tickets + inventory
→
Runs daily POS, repairs, parts ordering on it
→
Pays $99-149 per store every month
02The numbers
$1M+ ARRStatedfounder-stated (2020)
2020-10
the sentence on the page
himself along with a web design company he teamed with. His main takeaway from growing this SaaS to +$1M in AAR is to make friends with your customers. Ad Description CTA Hi Usman! Who are you and…
Traction figures are founder-stated (Failory, about 2020); the about $2.1M 2024 figure is a third-party estimate. Failory interview
Founder-stated $1M+ ARR (about 2020); Latka est. about $2.1M ARR (2024)
🔒
You have the verdict. Members get the work behind it.
- The CENTS scorecard — where it's strong, where it's soft
- The founder's key move, and the counter-move
- How it could die — the evidence, and how sure we are
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See a full teardown, free → ImportYetiSourcesSources last checked 25 August 2026
Failory - founder interview (revenue, traction, story)Latka - RepairDesk revenue estimates by yearRepairDesk - Our Story (founding, buyback)ValiantCEO - Usman Butt interviewRepairDesk - pricing
Revenue is founder-stated: Usman Butt said "over $1M ARR" and Failory lists a $100k-$500k/mo bracket (interview about 2020-21), so tagged Stated/verified. The about $2.1M ARR 2024 figure is a Latka third-party ESTIMATE - Latka's own page says no founder interview was recorded - and it sits oddly against a reported about 135 headcount, so treat that later number as soft. Store counts (6 in month 1, 100+ by month 2) are founder-stated. No drama fabricated: the niche focus and the investor buyback are documented, not invented. We never score you.